Refund policy
At Jettish, we want you to love your purchase. If you are not completely satisfied, we offer a clear and simple return and refund process.
Return Policy
- You may return eligible items within 30 days of delivery.
- Items must be unworn, unused, and in their original packaging with tags attached.
- To initiate a return, please contact our support team at support@jettish.shop or +1 (315) 202-9675 for instructions.
Refund Policy
- Once we receive and inspect your returned items, we will notify you of the approval status.
- Approved refunds are issued to your original payment method within 14 days of return approval.
- Please allow additional processing time from your bank or payment provider.
Non-Returnable Items
Certain items may not be eligible for return, including:
- Gift cards
- Final sale or clearance items (clearly marked at purchase)
Shipping Costs
- Customers are responsible for return shipping costs unless the return is due to a defective or incorrect item.
- Original shipping charges are non-refundable.
Contact Information
For any questions regarding returns or refunds, please contact us:
📧 Email: support@jettish.shop
📞 Phone: +1 (315) 202-9675
📍 Business Address:
260 Madison Ave
New York, NY 10016
United States
Business Hours:
Monday–Friday, 9:00 AM – 6:00 PM (Eastern Time – ET)